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Shipping

  • $2500 minimum required for free Freight/Local Delivery
  • All products may be scheduled for free pickup from our Terrell yard.
  • Freight sent via LTL carrier must be to a USPS Commercial address with forklift or dock & pallet jack.
  • Local deliveries require customer-supplied forklift/loader at delivery site to unload.
  • Custom shipping is always possible, at customer’s expense
  • All freight/delivery fees are non-refundable.

Payments/Returns

  • We accept cash, credit cards, PayPal, and sometimes we’re open to a little “horse-trading”.  Yes, we’ll take your check with ID.  Write us a bad check and rest assured, we will hunt you down with the tenacity of a rabid Pit Bull with ADHD.  You have been warned…
  • Returns and exchanges are possible, at 9Band Supply’s discretion, but only for new and unused items.
  • All returns are subject to a 15% restocking fee.

General

  • Any warranty issue is handled per the Manufacturer’s process.
  • After-Hours Emergency Service is $75/hour, 2 hour minimum, and in addition to any other expense.

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