Shipping
- $2500 minimum required for free Freight/Local Delivery
- All products may be scheduled for free pickup from our Terrell yard.
- Freight sent via LTL carrier must be to a USPS Commercial address with forklift or dock & pallet jack.
- Local deliveries require customer-supplied forklift/loader at delivery site to unload.
- Custom shipping is always possible, at customer’s expense
- All freight/delivery fees are non-refundable.
Payments/Returns
- We accept cash, credit cards, PayPal, and sometimes we’re open to a little “horse-trading”. Yes, we’ll take your check with ID. Write us a bad check and rest assured, we will hunt you down with the tenacity of a rabid Pit Bull with ADHD. You have been warned…
- Returns and exchanges are possible, at 9Band Supply’s discretion, but only for new and unused items.
- All returns are subject to a 15% restocking fee.
General
- Any warranty issue is handled per the Manufacturer’s process.
- After-Hours Emergency Service is $75/hour, 2 hour minimum, and in addition to any other expense.